Shipping policy
Order processing
Please allow 1-2 business days to process your order. Expect an email within 1-2 business days to let you know your order is on the way!
Store pickup
Adress: 1038 39e av Montréal, H1A 4A8
Orders can be picked up daily, from Monday to Friday starts at 9 am till 6 pm. An email will be sent when your order is ready for pickup.
Domestic delivery
We offer FREE Standard Shipping on all merchandise orders in Canada.
We are using Canada Post carrier to ship your orders.
Orders are generally shipped within 1 - 9 business days across Canada. Shipping charges for your order will be calculated and displayed at checkout.
Shipping options are presented in the table below:
| Shipping option | Estimated delivery time | Price |
| Standart | 3 to 9 business days | FREE |
| Expedited Parcel | 2 business days | 11.84 CAD |
| Xpresspost | 2 business days | 12.56 CAD |
| Priority (signature option) | 1 business day | 27.96 CAD |
International shipping
We ONLY ship to USA at this time by using Canada Post carrier.
Shipping charges for your order will be calculated and displayed at checkout.
Shipping options are presented in the table below:
| Shipping option | Estimated delivery time | Price |
| Small Packet USA Air | more 10 business days | 9 USD |
| Tracked Packet USA | 7 to 10 business days | 9 USD |
| Expedited Parcel USA | 4 to 6 business days | 17 USD |
| Xpresspost USA | 2 to 4 business days | 22 USD |
Custom and import taxes
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.
makö is not responsible for these charges if they are applied as well as for delivery delays due to customs. Is it buyer responsibility.
Refunds, Returns and Exchanges
If you are not satisfied with an online purchase or gift, you may return it. For more information, see Refund Policy
If you have any further questions, please don't hesitate to Contact us.