Politique d’expédition

Order processing

Please allow 1-2 business days to process your order. Expect an email within 1-2 business days to let you know your order is on the way!

Store pickup

Adress: 1038 39e av Montréal, H1A 4A8

Orders can be picked up daily, from Monday to Friday starts at 9 am till 6 pm. An email will be sent when your order is ready for pickup.

Domestic delivery

We offer FREE Standard Shipping on all merchandise orders in Canada.

We are using Canada Post carrier to ship your orders.

Orders are generally shipped within 1 - 9 business days across Canada. Shipping charges for your order will be calculated and displayed at checkout.

Shipping options are presented in the table below:

Shipping option Estimated delivery time Price
Standart 3 to 9 business days FREE
Expedited Parcel 2 business days 11.84 CAD
Xpresspost 2 business days 12.56 CAD
Priority (signature option) 1 business day 27.96 CAD

 

International shipping

We ONLY ship to USA at this time by using Canada Post carrier. 

Shipping charges for your order will be calculated and displayed at checkout.

Shipping options are presented in the table below:

 Shipping option Estimated delivery time Price
Small Packet USA Air more 10 business days 9 USD
Tracked Packet USA 7 to 10 business days 9 USD
Expedited Parcel USA 4 to 6 business days 17 USD
Xpresspost USA 2 to 4 business days 22 USD

 

Custom and import taxes

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.

makö is not responsible for these charges if they are applied as well as for delivery delays due to customs.  Is it buyer responsibility.

 

Refunds, Returns and Exchanges

If you are not satisfied with an online purchase or gift, you may return it. For more information, see Refund Policy

 

If you have any further questions, please don't hesitate to Contact us.